Privacy Policy
Last updated: July 7, 2025
FreeGF.ai Inc. ("we", "us", or "our") operates the website freegf.ai (the "Site"). We are committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (the "Service"). By accessing or using freegf.ai, you accept and agree to this Privacy Policy.
Information We Collect
Personal Information:
- When you create an account, contact us, or subscribe to our services, we may collect information such as your name, email address, username, password, date of birth, and contact details.
- If you make a purchase, our third-party payment processor collects your payment information. We do not store your full credit card number, only transaction records and the last four digits for reference.
- We may collect information contained in your correspondence with us, such as when you contact support.
Automatically Collected Information:
- We automatically collect technical data such as your IP address, browser type, device information, operating system, and usage patterns including access times and pages viewed.
- We use cookies and similar tracking technologies to personalize your experience and improve our service. You may control cookies via your browser settings. Disabling cookies may affect functionality.
AI Interaction Data:
- The content of your interactions with our AI chatbot, including messages and responses, may be stored to provide the Service, ensure compliance with our content moderation policies, and improve our AI models. These records are kept confidential and accessed only as needed.
Third-Party Information:
- If we allow account creation via third-party platforms in the future, we may receive certain information from those platforms with your consent.
How We Use Your Information
We use your information for purposes including:
- Creating and managing your account and providing the Service.
- Processing payments and managing subscriptions.
- Personalizing your experience and customizing the Service.
- Communicating with you about your account, transactions, updates, or support requests.
- Analyzing usage to improve our products and services.
- Enforcing our content moderation policies and legal compliance.
- Protecting the security and integrity of the Service and our users.
- Meeting legal, regulatory, and tax obligations.
How We Share Your Information
We share information only as necessary:
- With trusted third-party service providers that support our operations (such as payment processing, hosting, analytics, or customer support).
- With affiliates or in connection with corporate transactions such as mergers or acquisitions.
- As required by law or to protect our rights, users, or the public.
- With your explicit consent for other purposes.
We do not sell or rent your personal information to third parties for marketing purposes.
Data Retention
We retain your personal information as long as needed for the purposes above or as required by law. Account and transaction information is kept as long as your account is active and for a reasonable period thereafter for legitimate business or legal reasons. Chat data and usage logs may be retained for analytical purposes in de-identified or aggregated form.
Data Security
We implement reasonable physical, technical, and administrative safeguards to protect your information. Sensitive data such as passwords and payment information are encrypted. Access to your information is restricted to authorized personnel who need it for their role. While we strive to protect your information, no system is perfectly secure. You are responsible for keeping your login credentials confidential.
Your Rights and Choices
You have rights concerning your personal data, including:
- Accessing and correcting your information.
- Requesting deletion of your account or personal information, subject to legal exceptions.
- Withdrawing consent for optional uses (such as marketing).
- Opting out of certain data collection, such as cookies, by adjusting browser settings.
To exercise your rights or make inquiries, contact us at info@freegf.ai. We will respond within a reasonable timeframe.
Children's Privacy
freegf.ai is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us information, we will delete it promptly. Users between 13 and 18 may use our Service only with parental or guardian consent and supervision. We apply additional safeguards for minors, including stricter content filters.
International Data Transfers
Your data may be processed and stored in Canada or other countries where we or our service providers operate. We maintain appropriate protections for international data transfers.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via the Site or, if appropriate, by direct notification. Please review this Policy periodically.
Contact Us
For questions or concerns about this Privacy Policy, please contact: info@freegf.ai